Uncover the past with this comprehensive guide to Arbeia South Shields Roman Fort.
Arbeia, South Shields' Roman Fort
Telephone: (0191) 277 1409
We are having issues with our main telephone system, if you are unable to reach us by phone, please contact us by email. We are sorry for any inconvenience caused.
General enquiries: firstname.lastname@example.org
Media enquiries: email@example.com, tel: (0191) 277 2152
Venue hire: firstname.lastname@example.org.
We offer a paid-for research service to members of the public looking to find out more about items in our collections.
Our staff will undertake any specific research relating to the collections held by Tyne & Wear Archives & Museums (TWAM), which comprise:
The research service costs £30 per hour including VAT.
Please get in touch with us (via phone, email or letter) before bringing in your items to describe what you would like to offer, or what you need help with identifying. Send us a photograph if possible.
We’ll reply letting you know if your offer is something we can accept, if we need more information, if we cannot accept your offer or to arrange a time for you to bring your item in.
There are a variety of reasons that we may not be able to take your donation. We have a Collections Development Policy that we must use when making a decision.
Please note that unless there are compelling and legitimate reasons, hazardous objects and substances will not be accepted.
Arbeia, South Shields' Roman Fort is managed by Tyne & Wear Archives & Museums (TWAM). TWAM is committed to delivering an excellent service to all our customers and service users, be they general visitors, our local communities, educational or outreach groups, academics, scholars, tourists, groups, stakeholders, sponsors or corporate clients.
Our aim is to continue to improve our service and standards and deliver an excellent customer experience. Dealing effectively with customer comments and complaints will help us to achieve our mission and commitment to delivering a world class service.